Second Medical Opinion

Provided by a team of medical specialists at Teladoc Health

A lot of questions go through your mind when you have been diagnosed with a serious illness, or you are living with a chronic condition. But knowing exactly what you are dealing with – and getting advice from leading specialists – can give you and your treating doctor a clear way forward.

Best Doctors' world-renowned specialists can provide you with a second opinion to help you make confident health decisions when you have questions about a diagnosis, treatment options, or the need for surgery.

Our team of international medical experts will review and advise on a wide variety of conditions like:

Knee, joint, and back pain
Different types of cancer and tumours
Digestive and stomach issues
And any health condition causing concern

A GP will support you throughout the process, understanding your condition and working with our medical experts to provide you with a confidential and in-depth report that will detail exactly your condition and the best treatment plan for you. Get your diagnosis double-checked. It could make a difference.

Please note this is not an emergency service and requests will be processed Monday to Friday in UK office time.

Who can use this service?

As a client, you get unlimited access to this service at no additional cost.

How does it work?

Request a Second Medical Opinion and get your diagnosis or treatment double-checked.

1Request a Second Medical Opinion
Call us any time to trigger the start of the Second Medical Opinion service. A dedicated UK-based GP will be appointed to support you throughout the process.
2Collect medical records
Our GP’s will contact you to discuss your case in detail and advise you what paperwork and medical records you need to gather.
3Review of medical records
An expert analyses the clinical information together with the information you provided on the first call and identifies the key issues.
4Select the best specialist
Our team hand-picks a specialist who is the most knowledgeable in the field for your specific condition.
5Analyse the case
The expert reviews the case and the supporting materials. Once reviewed, they will send an in-depth report with advice on your treatment and diagnosis.
6Review the report with a specialist
We will send you the report and will contact you to review the content in detail by telephone.

A Second Medical Opinion can help you to understand your diagnosis and, if necessary, may recommend an alternative treatment.

This is not an emergency service and below are examples of conditions we cannot treat. If you are feeling severely unwell, we advise you to contact your local emergency services (999 in the UK).
What we don't treat: Chest pain, shortness of breath, severe abdominal pain, heavy bleeding, thoughts of suicide or self-harm, confusion, loss of consciousness, severe infection, severe pain, suspected stroke, seizures, pregnancy complications, high fever in unwell infant.

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